On this page you will find all the terms and rules that we use to ensure the safety in our gyms as much as possible. You will also find information about the general terms and conditions of delivery, and the terms and conditions that apply to the direct debit subscription.
If you visit one of the Klimmuur locations, you are obliged to adhere to our house rules and the specific rules for climbing, bouldering, lead climbing and training. You must also follow the instructions of our staff at all times. This way, our gyms remain a safe and pleasant place for everyone.
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Terms and conditions direct debit subscription
Changing your subscription?
Do you want to change, stop or upgrade your direct debit subscription? This can be done easily through our secured online environment. Here you also have direct insight into your contact and bank details. Click on the button below to access the environment and adjust your settings.
Terms and conditions direct debit subscription
RATE OF YOUR SUBSCRIPTION
The rate of your monthly subscription fee will be determined at the time of signing up based on the current rates at that specific time. Upon automatic renewal, this subscription fee will not change, regardless of price changes by de Klimmuur / Beest Boulders. Effectively, the rate applicable to your subscription will be locked until termination of this subscription.
RUNTIME AND DEBIT MANDATE
The subscription has a minimum runtime of three whole calendar months. After this term, the subscription will be renewed automatically each month. On the 28th of each month, the subscription fee will be debited from your account. This is the payment for the following month; you always pay one month in advance.
CANCELLED PAYMENT
In case of a cancelled payment, a €10 service fee will be charged. Furthermore, your subscription will be blocked until you pay the outstanding balance at the gym. After you make the payment, you can use the subscription again instantly. At the third cancelled payment within twelve months, your subscription will be stopped. After this, it is no longer possible to use a recurrent debit mandate at de Klimmuur / Beest Boulders. You can still use a different form of entrance, such as a ten-entry pass or single entry.
UP- OR DOWNGRADING
If you already have an active subscription, you can request an up- or downgrade at any time; for instance, from a boulder-only subscription to a top-rope and boulder subscription. When up- or downgrading a subscription, the monthly fee of the upgraded subscription will be matched to the rates of the year from your existing subscription.
For example: You started your bouldering subscription in February 2024. In May 2025, you decide to upgrade your subscription to a training subscription. Your new monthly rate will be the rate of the training subscription from 2024. Up- or downgrading the subscription can always be done as of the first day of the following month. You can manage these changes to your subscription yourself on our website or at the counter at any of our gyms.
REVOKING DEBIT MANDATE
The subscription is subject to a one-month cancellation term. If you cancel your subscription, you lose the locked rate of your subscription. When resubscribing to a new subscription, the fee will be determined based on the rates at that time. You can cancel your subscription yourself on our website or at the counter at any of our gyms.
PAUSE
You can pause your subscription once every calendar year, for a maximum duration of one calendar month. A pause is always from the first day of the month until the last day of that month. A notification period of one calendar month applies to a pause. You can manage this pause of your subscription yourself on our website or at the counter at any of our gyms.
Houserules
HOUSERULES
Climbing and bouldering at De Klimmuur implicitly means that you have read and accepted the general terms and conditions. These are available on our website and can be found at the bar.
All individuals must check in at the desk directly upon entry.
Staff instructions must always be followed.
Smoking is prohibited in our gym. On our terraces smoking is allowed in the designated smoking areas.
Pets are not allowed at De Klimmuur.
The consumption of alcoholic beverages is only permitted after climbing and bouldering.
The consumption of your own food and/or drinks is not permitted at De Klimmuur.
Do not bring glass, ceramics or any other breakables to the various climbing areas.
De Klimmuur is not liable for damage and/or theft of personal belongings that are damaged or lost in the dressing room or anywhere else in the gym.
Staff of De Klimmuur does not store personal items. Please use our lockers and/or storage compartments instead.
lt is not allowed to leave De Klimmuur with rental equipment.
Staff of De Klimmuur has the right to deny access to the facility at any time.
The house rules, climbing- , leadclimbing-, bouldering and training rules must be obeyed at all times.
Rules for climbing and bouldering
CLIMBING
Climbing and bouldering at De Klimmuur is at your own risk. You can get injured.
A thorough partner check is mandatory.
Children under the age of 14 may only climb on top rope under the supervision of an adult.
The supervisor (parent or legal representative) must always keep a close eye on a minor. Additionally, the supervisor must ensure that the minor does not cause any inconvenience to other visitors and that no dangerous situations arise.
Belaying is only allowed with a K2 status.
When climbing independently on top rope, tying in with an extra secured carabiner with crossload protection is mandatory.
When climbing on top rope with a group where only the belayer is assigned a K2 status, the holder of the K2 status is responsible for the safety of the group.
It is only permitted to climb and belay as taught in the basic course of De Klimmuur.
lt is mandatory to belay seriously, responsibly and with full attention.
When belaying, it is mandatory to hold the brake end of the rope with at least one hand.
Belaying may only be executed while standing.
De Klimmuur is not liable for damage or injury resulting from a fall caused by a non-existent or broken connection between rope, harness and/or belay equipment, or because the belayer no longer belays.
Climbing is only permitted with CE-approved climbing equipment which has not exceeded the lifespan as prescribed by the manufacturer.
It is not permitted to belay yourself or to ‘yoyo’ (climbing simultaneously).
Long hair should be tied back when climbing. Take off jewellery and watches and make sure you don’t have anything in your pockets or attached to your harness (other than your tie-in carabiner) while climbing.
lt is not allowed to give climbing and/or belay instructions yourself.
It is not allowed to take pictures during climbing or belaying.
During introductory lessons with children, parents are not allowed to belay each other.
When climbing, use climbing shoes or clean sports shoes.
LEAD CLIMBING
Lead climbing and belaying is only allowed by people with a valid and relevant status, such as K3.
Youth under 14 years of age are not allowed to lead climb. Youth from 14 to 18 years of age with K3 status are only allowed to lead climb under adult supervision with a lead climbing status (such as K3).
When lead climbing, tying in is only allowed when using a re-traced figure-eight knot.
A thorough partner check is mandatory.
Lead climbing is possible on the designated wall sections during our opening hours.
Lead climbing the routes on our toprope wall sections is only allowed during our off-peak hours (Monday to Friday until 5:00 PM and Saturday and Sunday after 5:00 PM).
Lead climbing is only allowed after the approval from an employee of De Klimmuur.
Lead climbing with your own equipment is only allowed after approval from an employee of De Klimmuur. In case of doubt, it is mandatory to use equipment from De Klimmuur.
Skipping bolts/clips is strictly prohibited.
Top-roping on lead walls and/or rappelling are strictly prohibited.
BOULDERING
Bouldering is a dangerous sport. Bouldering at De Klimmuur is at your own risk. You can get injured.
Take off jewellery and watches and make sure you don’t have anything in your pockets while bouldering.
Bouldering barefoot or on socks is not allowed. Please use climbing shoes.
Do not rest on the bouldering mats.
Keep the bouldering mats free of personal belongings.
Children up to 12 years of age must boulder under the supervision of an adult (max. 3 children per parent/guardian).
Wait your turn. Make sure your route doesn’t cross someone else’s and do not stand right behind or underneath boulderers.
When bouldering, use only the wall and the holds, but not the structure of the building.
TRAINING
Only enter the training room with clean shoes or bare feet.
Children under the age of 14 are not allowed in our training areas.
Children aged 14 to 18 years old may only use the training areas under supervision and/or with the permission of a trainer.
Use of our training facilities is at your own risk.
Please store away the used training material properly after your workout.